Privacy Policy

Effective date: October 1, 2026

KARTIGO respects your privacy. This policy explains what information we collect, why we use it, when it may be shared and the choices available to you.

Information we collect

Depending on how you use the store, we may collect your name, email, phone number, billing and shipping address, order details and information you provide to customer care. We may also receive technical information such as IP address, device or browser details, pages viewed and store interactions.

How we use information

We use information to process orders, arrange delivery, provide customer support, improve the store, prevent fraud and abuse, maintain security, communicate about orders and comply with applicable law.

Payments

Payment information is handled by the payment provider used at checkout. KARTIGO does not need your full card number, CVV, UPI PIN, OTP or password for customer support.

Service providers

We may share information with service providers that help operate the store, including Shopify, payment providers, delivery and fulfillment partners, technology providers, analytics providers and fraud-prevention services.

Cookies

KARTIGO and service providers may use cookies, pixels, local storage and similar technologies to operate the store, remember preferences and understand usage.

Marketing

If you subscribe to marketing messages, we may send product updates or offers. You can unsubscribe from marketing emails. Transactional messages may still be sent when needed for an order.

Your choices

Depending on applicable law, you may request access, correction or deletion of personal information. Contact care@kartigo.online. We may need to verify your identity.

Security and changes

We use reasonable measures to protect information, but no internet system can be guaranteed completely secure. We may update this policy when our services, technology or legal requirements change.